filters
state:
Show
city:
Show

Norton internet security failed to update properly. After 40 minutes on hold, symantec havenot resolved it and won't take a complaint. Indian call centre. Doesn't have a clue. it's cost me over £5 in phone calls. Are symantec trying to make their profits from pissed...
Read more
luckinb34
luckinb34

Norton's "Live Update" was buggy even back in the early ninety's. Guess it still is.

Ipswich, England
#341439
Reply to reviews

DO NOT PURCHASE THIS PRODUCT!!!!!! Purchased Norton 360 and PC Tune Up which permanently damaged my laptop. Had to purchase Windows 7 at $200 to reinstall. Lost many files in process.Without my laptop for 13 days and spend countless hours online and on the phone with...
Read more
#340348
Reply to reviews

The line cut 6 times, I spen an afternoon on the phone without any results. The service is in india and they don't have a clue what they are talking about. I am a corporate user and if I cannot have any service I will look bad in front of the user. So Next software...
Read more
luckinb34
luckinb34

:) My perpetual license for Norton Utilities can't be used to re-activate the program I re-installed on my rebuilt computer, new hard disk.Took me over a week to learn this ov...

Anonymous
FrustratedWithDumbSupport

You're Absolutely right. I just spent 30 minutes on the phone with the person in India just for them to direct me online to fill out my own Claim Ticket. If I had wanted to do...

Sherbrooke, Quebec
#329302
Reply to reviews
I have Norton anti-virus on my tablet, which is ok, but they set it up in such a way their ad for their online back-up recurs constantly, and has no way to stop it from never coming back, only a cute "Remind Me Later" option. I had to dig into it online to figure out...
Read more
#323231
Reply to reviews
I wouldn't buy any Norton Product...you risk your computer and there is little support...in fact it is non existent. Three are lots of promises on the box and online for Nortons Virus Protection. But, when my install failed, I contacted them...yes, they said that...
Read more
#315436
Reply to reviews

I am a SB requesting a ECA cert and PKI token to use for JPAS. DSS has approved vendors. Do NOT go to verisign / symantec. I requested it at the end of Jan 2012 their recordings 3-5 business days to finalize the purchase or 10 days (depends on which recording you...
Read more
#299331
Reply to reviews
I have Norton Online Backup and been backing up my files for 3 months. In January, I tried to download a file that supposedly was part of the backup only to find that the Restore and Download features did not work. A Case manager was assigned to take charge of my...
Read more
Wildturkey22
Wildturkey22

Hi Peggy, Don\'t know if I can help, but will try. Where are you at this point? Did the nice man take control of your computer and try the download himself? Did he give y...

Anonymous
peggy jago loveyjay@gma

I renewed and paid for Norton 360 but can\'t download it - have tried for 2 days - talked with nice gentlemen in India to no avail. Please tell me what to do or refund my VIS...

#298052
Reply to reviews
I am very frustrateed with Norton. I am having trouble installing Norton 360 and when I looked for a phone number for tech support, there isn't one on the box or in the booklet. I looked on their websites and it says they have 24/7 tech support for one year with...
Read more
Anonymous
Extramiler

Use the easy support way Use the link www.norton.com/chat to directly chat with the support team. It is the easiest way. IF you are from US then call 1800 745 6061. I would s...

#260309
Reply to reviews
I suddenly got wind of this product called PGP Whole Disk Encryption (WDE) being on sale from Symantec for individual home users at the price of $119 available under corporate license for $300 Not content with marketing it to Windows & Macintosh users they are even now...
Read more
#258293
Reply to reviews
Symantec offers computer security at a cost, but adverises for renewal and renews early at annual charge and when you try to end services seizes your screen and doesn't let go. For example, I tried to uninstall Norton 360 and thought I had, but when I tried to...
Read more
#240270
Reply to reviews