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I only use Symantec's Norton security suite because Comcast, my internet provider, make you. If you don't you get bad program conflicts. A few months ago my son downloaded a malicious antivirus program. It didn't do any damage, but I couldn't get rid of it and it...
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ARTEST4ECHO
ARTEST4ECHO

No they don\'t make you use it, but if you don\'t your paying for it (my paying them) and if you don’t you get bad program conflicts.

Anonymous
gonetoo2000

Comcast does not make you use Norton. It is free with the service if you choose to use it.

#238074
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After our computers became infected after 5 years of purchasing and installing Norton software, the lastest being Internet Security 2011, it failed to protect against the viruses infected through the internet. A call to Symtec, the Norton company, we were kept on hold...
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Anonymous
Bobby Jordache

Why is anyone paying for anti virus protection at this point? Google free anti virus and you have many options. AVG is consistently excellent and free.

Anonymous
One Mad Customer

The customer rep @ nortons online help thought I was talking about DRUGS when I wrote: my icon appears to be in \"morning\" it is black with a hash mark across the face. Okay...

#226372
Reply to reviews
In October 2010, I purchased Norton Internet Security 2011 and installed and registered it. A few days later, it threw a message that it was expired and needed to be updated. I rebooted my computer and it worked -- life was good. Then a few more days and it once again...
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Anonymous
None***

This is one of the stupidest complaints i\'ve ever seen - just because you get a new kitchen sink and your TV suddently doesn\'t work, doesn\'t mean it was the kitchen sink. A...

Anonymous
drddecimal

Having been an electronics Tech since the days of vacuum tubes I can tell you that a computer crash can have no harmful effect on a monitor. I hate the term crash as it just f...

#221622
Reply to reviews
My son and I each bought a Norton bundle pack: (Internet Security 2011, Utilities, Ghost.) It is marked on the side flap, "1 year protection for up to 3 PC's" then lists each of the 3 products. I took out the discs and the Security and Utilities is marked, "for 3 PC's"...
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Anonymous
Gabbby

My computer is infected with spyware (and God knows what else) - 2 months after I changed over to Norton. Co-incidence? I think not. I thought that protection I paid for wou...

Anonymous
Com***r Tech

I recommend you forget Norton anyway, and get avast antivirus and pay for Malwarebytes\' Anti-Malware. The two together protect you from pretty much everything.

#213930
Reply to reviews
I just tried calling Symantec Customer Support, after waiting 65 minutes on holding, listening to music and their automated system telling me, do not hang up, if I hang up and call back I will end up at the back of the line. When I called Corporate Headquarters in...
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Anonymous
Haresh

I have raised an case with the techsupport about 22 days now. After 4 days some one calls from USA Support and keeps me on call for 45 minutes and confirms that The support ca...

Anonymous
Me

I\'m a PGP Universal Server as well. PGP Corp support was very responsive when a problem was submitted. Now, with Symantec, I have been waiting for 4 business days on a major ...

#209522
Reply to reviews
* Office Depot had a Symantec rebate 10-37665 for Norton Utilities 14.5 running from 10/24/2010 thru 10/30/2010. * The rebate didn't say and the Office Depot staff didn't know that Symantec rescticted the rebate to UPC 037648857277 * My and many Office Depot...
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#206441
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I'm on the phone right now in fact! Their support for Backup Exec sucks! I've called 5 times the passed 2 weeks. Tried emailing them. NOTHING FROM THEM. Yet their operator assures me they are working hard on the case and have it set as "major". BULL, not when...
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Anonymous
Steve26

New post to old subject and an update thier support still blows as of 09/14/2011

Anonymous
Debbie

They do blow. We have experienced the same problem. We submitted a request over two weeks ago and no reply. No we are tag teamimg on the phone. We have been on hold since 1...

#202488
Reply to reviews
Been a Norton Antivirus user for years with no problems. TOday there was a "Protective Shield" bug informing me I was infected with a virus that their company could repair for $ 49, 59 or 69.00. While I had the virus message, I ran a full scan on Norton Antivirus and...
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Anonymous
Norton Is A Virus

Stay away from Norton\'s AV. Stores make a huge profit selling this *** which is designed to slow down your computer and cause problems with the operating system. This is how ...

Anonymous
Angry Norton Customer

Just spent over 2.5 hours with Norton \"help\" and after speaking to over 3 different superiors (supposedly), nothing could be done to solve my problem. I was also an avid Nor...

#198170
Reply to reviews
I got a virus and some worms while running Norton 360 and yes it was up to date on all downloads. I spent 3 hours on a chat with someone that I had to pay $99.99 to clean out the problems that Norton 360 let in. The agent told me my computer was clean. I ran another...
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Anonymous
drddecimal

I have been using Norton since the late 80\'s and have had nothing but good service from them. The trick is to talk to a state side support tech. Call during the day say noon ...

Anonymous
D

Why did you sugar-coat it. It\'s worse than you stated. I have thousands of dollars of time tied up with habib whoever and his gang of tech suppirates uninstalling and reinsta...

#176705
Reply to reviews
It is now going on three hours on hold for a symantec tech expert to pick up the phone....after 1.5 hours my first phones battery went dead...I really do not believe I have ever experienced as horrible customer service as this, especially since it took them about...
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#174008
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